Responsible gambling

Responsible Gaming at Monopoly Casino

We want our players to have fun while playing, but we also recognize that gambling can be a concern for some individuals. We are committed to providing a safe and responsible gaming environment.

Self-Assessment Tool

Take the first step towards understanding your relationship with gaming:

1. Set Realistic Limits: Limit your deposits, losses, or time spent on our platform.
2. Time-Outs: Take regular breaks from playing (24 hours - 30 days) to reassess your behavior.
3. Self-Exclusion: Block access to your account and marketing communications for a set period.

Reality Checks and Session RemindersTo help you manage your time, we offer:

1. Session Reminders: Set reminders to inform you when it's been 30 minutes since you last played.
2. Reality Check Notifications: Receive pop-up messages after 20-40-60 minutes of consecutive play.

Understanding Your Relationship with Gaming

We encourage players to reflect on their behavior and seek help if needed:

1. Recognize Patterns: Identify patterns in your gaming habits that may indicate a concern.
2. Seek Professional Help: Consult resources such as:
   • Gamblers Anonymous
   • National or Provincial Helplines (links provided on our responsible gaming page)
   • Counseling and Treatment Services

Player Protection Features

We are committed to preventing problem gambling:

1. Pre-KYC Checks: Verify your age, identity, and residential address before large payouts.
2. Account Restrictions: One account per person and household; inactivity fees for dormant accounts.
3. Charges and Fees: Clearly outlined on our terms and conditions page.

Responsible Gaming Initiatives

We strive to maintain a responsible gaming environment:

1. Collaboration with Support Organizations: Links provided on our website connect you to resources for help.
2. Industry Best-Practices: Adhere to Curacao regulatory requirements, protecting both players and operators.
3. Regular Monitoring: Continuously evaluate player behavior and adjust measures as needed.

Your Safety is Our Priority

We are dedicated to creating a welcoming environment:

1. Encouraging Responsible Behavior
2. Providing Accessible Support Resources
3. Maintaining Transparent Terms & Conditions

If you suspect a friend or family member has a problem with gaming, please encourage them to reach out for help.

Know When It's Time to Seek Help

Don't wait until it's too late – take control of your gaming experience today.